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Testimonials

Our customer base consists of a wide variety of industries such as wireless telephones, food distributors, manufacturers and distributors of gasoline stations, attorneys and physical groups plus many more. We currently service groups anywhere from 2 to more than 500 lives.

We go the extra mile to exceed your expectations wherever we can.

But don’t take our word for it... here is what a few of our clients had to say about us.

Christine

WOW! I love you (Christine) and Heather

This is why I enjoy working with you two because you take care of business. Too bad every company isn’t like Coordinated Benefits.

Carmen
Addison, IL

Jim

Just wanted to take a minute and thank you for all your help with our open enrollment.  Both you and Ronna have been great in helping us get everything in place, and especially with all these presentations.  Once again, thank you both very much and I truly appreciate all of your help.

Alma
Itasca,IL

Jim

Thanks so much for coming out this morning. You are a wonderful “presenter” and I am hopeful the staff members have a better understanding of how insurance can “work better” for them. It also puts a “face” on just who our insurance broker “is”.

Fay
Crystal Lake,IL

Sandy,

You folks are the absolute best!! Thank you for the update.

Pat
Park Forest,IL

Hi Sandy

I was thinking of you recently as my parents received their updated Medicare prescription drug information for 2012. We have been thankful all year that you were able to help us get my parents insurance coverage. I was reading over their information for this coming year and I can see how it can be confusing for senior citizens. Yikes!

I hope all is well with you. We would not have been able to handle things with my parents this year without your help.

Elaine
Chicago,IL

Ronna,

You and Jim did a great job in educating me and my staff so that we were able to promote and answer many of our employees questions. We were able to add 25 employees to our insurance plan, helping to improve our participation and our employees perception of the value of our benefits.

Thanks again for all your help.

Anita
Arlington Heights,IL

Dear Nancy:

The complexities associated with offering and administering our benefit program are more and more burdensome every year. I, as always, look to your company to rise to the challenge and find the most suitable, viable solution for our healthcare needs.

Thanks for your hard work and dedication, there lies the reason we have been with Jim for so many years and only hope that our commitment to you can continue for many more.

Jan

Nancy,

Thanks for the update Nancy. And thanks for coming out to the office yesterday. I think it was important for the employees to be reminded of what a good, comprehensive plan we put together, and you and Jim do a fantastic job of conveying that message.

Jay

Jim, Ronna, & Sandy,

I cannot thank each one of you enough on your prompt attention for this matter regarding my father.  It is greatly appreciated!  I will follow up with you if I have any questions and/or when my father receives the determination letter. 
Thanks again!

Butch
Wauconda, IL

Thanks Sandra!  I was really strapped for time, I appreciate you taking care of everything for me.  You are a pleasure to work with and always willing to go that extra step! 

Happy 4th!

Jim,

I just want to tell you what a wonderful experience I had in my recent renewal process. Sandra Navarro was most helpful and patient, explaining everything in an easy to understand way and treating me just like I was your biggest customer even though I am one of your smallest (in account size). She always got back to me promptly and was so pleasant on the phone. I think she is quite an asset to your company.

Regards,

George
Wauconda, IL

…Just wanted to send you a thank you for helping us with our health insurance issues… I truly appreciate your efforts…This is the MAIN reason why I wanted to work with the team at Coordinated Benefits; due to the service that your company provides, which goes beyond the call of duty…This is what you have brought to the table over the years and why I have done business with Coordinated Benefits Company for over 25 years!!! Glad to see the level of service that still exists in your organization…Thanks again for all your efforts!

Jim K.
Vice President and General Manager
Elk Grove Village, IL

I would like to thank the entire staff at Coordinated Benefits for the excellent service you provided to our very small company. Since this was my first experience at setting up company healthcare insurance, I had a lot of questions and appreciated the help and understanding Coordinated Benefits provided; always patient, understanding and helpful. I always received prompt follow up to my calls and we are very satisfied with our new company healthcare policy.

George M. 
Managing Partner
Wauconda, IL

Ronna Schnell in your office is a superstar! She went above and beyond the call of duty when I called today. Ronna was able to complete the enrollment for one of our employees which helped out significantly. She was also able to confirm a class change for another employee. She did all this with a smile (I could see it through the phone!). She was more than helpful.You have a great office staff!

Jill
Itasca, IL

Hello Susan: I want to thank you for you all your work and efforts to help (our employee) on her therapy claims.  I know this was time consuming and took your expertise to get BlueCross/BlueShield to reverse their decision.  We are fortunate to have you represent us. I sincerely appreciate you and your company. Your help to resolve the "unresolvable" makes you stand out from all the rest. 

Karen
Warrenville, IL

Hello, Susan and Jim -Just wanted to pass along to you both a note regarding how beneficial the Open Enrollment Meetings were. They were very informative and were presented on a level where all employees could understand the upcoming changes, and also created an atmosphere where employees felt comfortable about asking questions. Our group looks forward to conducting these meetings every year!

Thank you,
Jean
Schaumburg,IL

Hi Susan! 

I want to thank you very much on behalf of myself and my husband for all of your hard work in getting our claims settled.  I can’t tell you how much we both appreciate your fighting with our insurance company in getting everything settled.  It’s a load off of our minds and we’re so happy to know that everything is now resolved. 

Thank you very much and I hope that I can contact you again in the future should we again need help. 

Pat
Bensenville, IL

I assumed working at a small company I would have very little outside support handling our Group Benefits.  Being partnered with Coordinated Benefits has made the transition and continued work seem effortless.

Victor
Chicago, IL

Thank you so much for all your effort. As you said, it's what you do, but its so very much appreciated. Your endless phone calls, sorting out the details and follow-through mean much to me and my family.

Thank you!

Trisha
Kenosha, WI

It has always been difficult getting data from insurance companies when it comes to reviewing our medical plan.  The UBA benchmarking report provides information that is not available to us from any other source.  It enables our organization to make important decisions about our medical plan and provided us with some level of confidence that our benefit offering is competitive within our industry and other groups our size.  We now consider the review of our benefit survey a vital part of our renewal process.

Jerry
Northbrook, IL

The seminar I attended was outstanding, top notch professional and I learned so much. I came back to the office and gave a full debriefing on everything I learned.

Especially for me, so new to this job, it was a great learning tool. I was very happy I attended. It was a great use of my time and Maggiano's is such a great venue. I will most certainly plan to attend future seminars you host.

Thanks much.

Tricia
Elgin,IL

Dear Sandra,
Attached are three files which include the changes for open enrollment.  We have added 20 new members to our group and it increased our overall participation by 25%!  It looks like the video really helped!  We are also pleased that a number of employees who need insurance, but usually waive,  have enrolled this year and now have the protection they need.

Thanks for your efforts.

Kelly
Cary, IL

Sandra,  

That was an excellent renewal meeting.

You guys prepare very well and have everything covered.  

Thanks!

Ronna-

You did a great job presenting the renewal and plan options for my client today. Thanks for helping and I do believe that the owner and HR administrator appreciate your help and expertise.

Dave
Naperville,IL

Dear Jim,

Your open enrollment presentation was well received.  I think our employees truly understand the challenges we face as an employer and appreciate our efforts and generosity with regards to designing our benefit program.

Thank you for taking the time to make sure our employees understand what we offer them.

Barb
South Barrington,IL

Jim,

Just a quick note of thanks for stopping out this afternoon.  Your presentation was very informative and the staff here got a lot out of it.

Thanks again,

Doug

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