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Bilingual Capabilities
Habla Español? We do! We offer bilingual support through our Spanish customer service department. We will also translate enrollment materials and conduct open enrollment meetings in Spanish for your employees. Why is this important? In the first half of this decade, the population of immigrants in the suburbs surrounding Chicago rose by 177,000. This is according to a research brief by the Illinois Coalition of Immigrant and Refugee Rights.
Insurance is complicated enough in English. Plans and benefits are becoming more and more complicated. Insurance companies are becoming more and more dependent on the internet as the primary source of information for members. Allow your employees the option of understanding their plan in the language in which they are most comfortable.
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